IT Infrastructure Library® is an internationally recognized set of best practices that have become the most widely adopted IT Service Management (ITSM) framework for both private and public organizations.

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Bay-O-Wolf Corporation has over 30 years in technical IT involvement and over 20 years in consulting and mentoring ITIL® and the related principles and methods to implement the framework...

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Formed in 2000 The Bay-O-Wolf Corporation is dedicated to increasing knowledge regarding the ITIL® 2011 Edition Framework, as well as development of process documentation, workshops, and process libraries for implementation in the support and delivery of IT Services.

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