Bay-O-Wolf Corporation

Formed in 2000; The Bay-O-Wolf Corporation is dedicated to increasing knowledge regarding the ITIL® 2011 Edition Framework, as well as development of process documentation, workshops, and process libraries for implementation in the support and delivery of IT Services. Bay-O-Wolf Corporation is an Accredited ATO (Accredited Training Organization) through LCS (Loyalist Certification Services).

Bay-O-Wolf consultants provide technology, consulting and training experience of over 30 plus years.

Bay-O-Wolf provides training in numerous formats including, At-Your-Site, Provide-A-Site, Virtual Classroom experiences, boot-camps (several days at a hotel location), workshops, or customizable options to meet your specific needs.

D – I – K – W

Data: Internal and external Service Providers provisioning all the bits and bytes of Business data, floating around in those wonderful IT Services. As IT Service Executives, Directors, Managers, Engineers, Developers and Technical Delivery and Support Staffers, data is the heartbeat driving the need for every expanding and increasing IT ServiceBay-O-Wolf Corporation takes the data from ITIL® 2011 Edition and provides training, consulting, and process development templates from generalized to customized in order for you to begin, modify or improve your ITIL® 2011 Edition journey.

Information:  Context to Data is what Information provides, answering the Who, What, When, and Where in regards to supplying and delivering IT Services, as well as the continued support, maintenance and enhancements for those IT Services. Bay-O-Wolf Corporation takes years of technical training and consulting experience, and provides the context to the concepts, and methods through workshops and consulting for comprehension and implementation of the ITIL® 2011 Edition framework.

Knowledge:  As information is collected, classified, and reviewed through easily comprehendible and consistent methods; the ITSM (Information Technology Service Management) lifecycle flows; from strategy through to the loop of continuous improvement with the ‘How’ emerging through maturity; providing clarity and accessibility to libraries of information necessary to support and deliver IT services. Bay-O-Wolf Corporation’s years of mentoring experience, along with proven methods in Knowledge Management setup and structure can help with your ITIL® 2011 Edition experience and provide the benefits of a process-drive best practice library of knowledge.

Wisdom: This is the only thing a tool cannot provide you with. However, your training, consulting, development or mentoring experience with Bay-O-Wolf provides you with the accepted Wisdom in using a well-qualified corporation, which prides itself on its dedication to our clients infused with our flexibility to meet your requirements at reasonable rates.



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